As an immediate response to the impact of the Icelandic volcano on the supply chains of our customers, Four Soft global freight management systems communicated and immediately enabled rapid re-routing and re-prioritization of freight. We continue to effectively assist our 3PL and Forwarder clients in rapidly reacting to their customers changing demands and the dynamic closure of airspace.
As the market leader in Freight Forwarding, supporting 17 of the worldâ€™s largest 25 Freight Forwarders, at 4S the magnitude of this disruption was both clear and immediate. This is especially true as our customers are now using Four Soft systems to move more than 20% of Global Freight volumes. One of 4Sâ€™s key applications, Visilog, delivers the benefit of full global visibility to shippers, which has been instrumental in the rapid response in this case, and by using InfoTips, tracking of KPIâ€™s and service levels has also been maintained throughout the disruption.
If you are shipper and having problems in these uncertain times, we have the applications and a 24/7 global support team to provide you with delivery and immediate BPO support. Whether you are having challenges getting your containers out of China â€“ or have disruptions in your supply chain from natural disasters â€“ we can provide you with immediate support to get the capacity and visibility you need through our global network of providers and real time web enabled systems. Regardless of the transport mode, we can assist shippers, customs agents, shipping lines, and freight forwarders as We are the Global Leader in this market niche and look forward to the opportunity of assisting you through supporting your dynamic supply chain needs.