10
Apr
Zappos.com Goes Space Age
From Logistics Management: “The online retailer recognizes order fulfillment as the key component of its mission and views the distribution function as its major competitive advantage. Here’s how it adopted Space Age automation to realize skyrocketing productivity and meteoric sales growth.
“If you’re like most online consumers, you’re not ordering in case or pallet quantities. You’re buying only one or two pieces of one or two different items, and you almost certainly want your order the very next day—for free, of course. This growing consumer demand is exactly what’s putting the pressure on online retailers to find automated order fulfi llment solutions that can improve the productivity and accuracy of the piece-pick order while reducing the fundamental reliance on costly, manual labor.” Zappos.com Goes Space Age
